Refund policy

Return of products due to quality or damaged goods, please contact us at 855-650-2828 or via email at sarah@caviarselect.com.

To be eligible for a return your item must be unused, in the same condition that you received and must be in original packaging with Packing Slip. Caviar Select must be notified within 24 hours of any damages in order to either reship or credit you once approved. 

Do not dispose of the goods. To get credit the item must either be returned or a digital photo showing any damage to be emailed directly upon receipt of product.

Once the return is received you will get an email of receipt. You will then be notified if you are approved for a credit or exchange. 

Please ship with an insured courier (eg: Fedex) and retain your tracking information. If you are returning any damaged product Caviar Select will pay for the return shipment.

Return to:

Caviar Select Corp. 38-15 24th Street, Long Island City, NY 11101

If the return is not a result of our error the return shipping cost will be deducted from your credit.

Once your product has been either returned or approved for any damage or loss CS will either replace or refund the product. Only regular priced items may be refunded. If you have received a gift we can replace with product of similar value or issue a gift certificate for a future purchase.

Due to COVID19 we cannot process any returns of caviar servers, spoons or utensils due to sanitation concerns, unless breakage has occurred.

Please contact us via email or on our toll-free number: 855-650-2828

Prices are subject to change without notice.

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